Shipping Policy

This page outlines how orders placed on Fandszms are processed and delivered, including order preparation time, shipping timeframes, and related information.

Order Processing

After an order is placed and payment is confirmed, it enters the order preparation process. Orders are typically prepared and ready for shipment within 1–3 business days.

Processing times may be slightly longer during peak periods or public holidays. If an order cannot be shipped within the standard processing timeframe, notification may be sent using the email address provided at checkout.

Shipping & Delivery Time

Shipping time begins once an order has been handed over to the carrier and is in transit to the delivery address.

For deliveries within the United States, the standard shipping transit timeframe is approximately 5–9 business days.

Transit times are estimates and may vary depending on carrier operations, destination distance, weather conditions, or other factors outside of direct control.

Estimated Total Delivery Time

Total delivery time includes both order processing time and shipping transit time.

Order processing: 1–3 business days
Shipping transit: 5–9 business days

Estimated total delivery time is approximately 6–12 business days.

Shipping Area & Costs

Fandszms currently ships orders within the United States only.

Shipping charges are calculated and displayed at checkout before payment is completed.

Standard shipping rates are as follows:

Free standard shipping on orders of USD $60.00 or more
Flat-rate standard shipping of USD $10.00 for orders below USD $60.00

Order Tracking

After an order has been shipped, a shipment confirmation email containing tracking information is sent to the customer. Tracking details are typically available within 24 hours after the carrier receives the package.

Delivery Issues

If an order arrives damaged, incomplete, or incorrect, customers are advised to contact customer support within 48 hours of delivery so the issue can be reviewed.

To assist with shipping-related inquiries, customers may be asked to retain the original packaging and contents until the matter has been resolved.